At Daily Khazana, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 7 days of delivery under the following conditions:

• The product must be unused, unworn, and in its original condition.
• The product must be returned with all original packaging, tags, and accessories.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling.
• Items returned without original packaging.
• Personal care and hygiene products once opened.
• Clearance, sale, or promotional items unless received damaged or defective.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order Number
• Product Photos/Videos
• Description of the issue

Our team will review the request and arrange a replacement or refund if approved.

Refunds

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, cancellation requests may not be accepted.

Return Shipping

• If the return is due to our error (wrong or damaged item), return shipping costs will be covered by us.
• For other eligible returns, return shipping charges may be deducted from the refund amount.

Contact Us

For any return, refund, or cancellation-related queries, please contact us:

📧 support@dailykhazana.com
📞 ++91 9319903665
🕒 Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM